In a time of spam e-mail, and credit card fraud we understand our customers have the right to know how personal information is handled.
What information does J28 Design Inc. need from me?
When placing an order on this or any other site certain information is needed to process the order. Your name and billing address associated with the credit card you are using, your credit card information, e-mail address, telephone number, and shipping address.
What happens to my information when I send it?
The information you provide us is used only to complete your order. When your credit card is processed, the billing address you provided is then matched to protect against fraud. Only your shipping address and product information goes to our shipping department, all billing and credit card information is securely kept with the original invoice in our system.
Will my e-mail address be given out?
J28 Design Inc. does not sell or give out any personal information including your e-mail address to any third-parties. The information you provide to us, stays with us. J28 Design Inc. may use your e-mail address to keep you informed on new products and specials. If you do not wish to receive these e-mails please let us know upon ordering and your e-mail will not be stored in our database.
Is it safe to type in my credit card information?
Yes. J28 Design Inc.uses SSL (Secure Socket Layer) technology to encrypt your information. When you enter our shopping cart you will notice the browser change from http:// to https://. Depending on your browser you may also have a box appear stating you are about to view information over a secure connection.
When is my credit card charged?
When you place your order, the amount charged on your credit card is authorized. This verifies that there are sufficient funds available and reserves these funds until they are captured. When your order is ready to ship, the funds are captured and your credit card is charged.